• 01825 603602
  • info@wealdensecretarialservices.co.uk

Our Services

From creating a single document or modifying an existing PDF file, to creating all of your businesses documenation and managing all of your secretarial needs, Wealden Secretarial Services will have a solution that works for you. Our services are priced comtetitively and are designed in a way where you can pay us for a single hour to carry out a simple task, as a fixed cost for a project, or as packaged hours for on-going monthly work so you can be sure that the service you need can be offered at a cost effective price. Below is a list of some of the services we offer but please do contact us should you require a service that is not detailed below:

Typing Services:
Typing services are available for both personal and business customers. We produce professional documents from almost any original whether it is hand written, roughly typed or recorded as audio, and at very competitive prices. We also create documentation from scratch in cases where an original does not exisit and can tailor this for your individual requirements.

PDF Services:
PDF files are now common for both business and personal environments, and whilst they offer a great way of sharing files with others in a way that prevents them from being edited there are occasions where these files need to be converted into an editable format. We can convert existing PDF files to an editable format in any Microsoft application. We are also able to create fillable PDFs, and can also create sign-able PDFs.

Information Databases:
Databases can be an important tool within any business, whether it be to catalogue customers, products, competitors or any other business required data. We understand the importance of accurancy and relevance in the information that is contained within a database and can create and maintain databases containing whatever information you need. We are also able to carry out information gathering tasks to compile into a database if needed.

Process and Flow Documentation:
Professional process documentation and flow charts can be an important part of ensuring that business processes are followed in clear and easy way. We can update existing documentation or we can create these from scratch for you. These types of documentation can help your business streamline its activites and can help to improve customer service significantly.

Invoicing Services:
Invoicing customers is the most important thing your business needs to do to ensure you receive the money you are owed from your customer, however, creating and sending invoices in a timely manner and then chasing them if needed can be very time consuming. It's important that your invoices are sent promptly and are chased where needed to assist with cash flow but sometimes this can cost more in hours than the invoice value. We have a solution that takes the headache out of invoicing! We create the invoices for you and email or post them to your customer. We will also chase outstanding invoices on your behalf until payment is received.

Quotation Services:
Professional quotations that are sent promptly help to win new business and this is something we can assist with. We prepare and send the quotations to your customers by email or in the post which you can then follow up, or we can follow them up on your behalf by one of our professional team. All of the quotations we create incorporate your branding. Emailed quotations are sent from your email address or from a professional email account which is regularly monitored.

Email Management Services:
An inbox with hundreds or thousdands of emails in can be difficult to manage. It also adds to the risk of missing important emails that can be critical for your business, such as emails from your website or directly from your customers. We can manage your email in any way you need to help your business run more efficiently. We can filter your emails and categorize them so your important emails immediately available to you, whilst SPAM and irrelevant emails are removed or wait until you have time to deal with them. We can also respond to emails on your behalf and communicate with your clients seemlessly so they get the best customer service possible.*

Diary Management:
Trying to manage your diary when you are out seeing clients is not easy. Clients may look elsewhere if they are waiting for appointments or confirmations from you. We can manage your diary on your behalf so you can concentrate on seeing customers or providing your product. We can book appointments for you, add diary notes, or organise your whole week.*

Business Forms:
Forms are used in many business environments to capture information from perspective customers or existing clients. We can develop and design new business forms or overhaul your existing forms to give a new, fresh look. We can also create and publish web forms to your website or our specially designed landing sites, and can also create digital forms.

Business Documentation:
Documentation like Terms and Conditions, Conditions of Sale or project specific documentation are vital for all businesses to ensure that the business functions efficiently and protects itself. No matter what your documentation requirement is we have a document solution for you and at a very reasonable price!

Scanning Services:
Do you have stacks of paper documents in storage or taking up space at your premises? We can scan all of these and then catalogue them in a simple and efficient system. Contact us today to find out more about our scanning and filing services.

Web Hosting Solutions:
We offer cost effective web hosting solutions which can be customised for your individual needs so you don't pay extra for a hosting package that costs more because its full of features you don't need. We can provide a tailored solution from just a few pounds a month.

Social Media Management:
Social media is now seen as the most effective way of engaging with potential customers and can be a fantastic way of promoting your work directly to the people who are interested in that specific product or service, however, this can mean a significant time commitment to keep all of your pages up to date to ensure your followers see recent, interesting and relevant content. We can manage all your social media so you get the best possible exposure on all of the major social media platforms without the time commitment . You can get the presence your business needs on Facebook, Twitter and Instagram without the hassle of maintaining your account. We post content that you send us, or we can agree the types of content you want to have of yor pages andthen post relevant content for you. We can do this at intervals throughout the day, week or month.

*Additional software subscription may be required.